Delivering bad news, speaking against the received wisdom, and telling our clients and bosses they’ve got something wrong – these are some of the toughest conversations we have in our working lives. But, difficult conversations are what keeps organisations from failing. Our willingness – and ability – to speak truth to power makes us more […]

Research carried out by The Institute of Leadership & Management has demonstrated that enhancing your coaching and mentoring skills helps to make you a better leader and a more effective manager. Line managers and mentors are generally not equipped to coach and mentor; they lack the knowledge, the skills, the self-confidence and the experience. About […]