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Course Details

Online Coaching & Mentoring Certificate (4 x 2.5hr online sessions)


January / 9 / Mon  @  10:30 am  -  February / 16 / Thu  @  1:00 pm




Free Event.


NUJ Cymru Training Wales,
Email : [email protected]

A training programme in Mentoring and Coaching, endorsed by The Institute of Leadership and Management.

Trainer: Pam Heneberry

Research carried out by The Institute of Leadership and Management has demonstrated that enhancing your coaching and mentoring skills helps to make you a better leader and a more effective manager. Line managers and mentors are generally not equipped to coach and mentor; they lack the knowledge, the skills, the self-confidence and the experience.

About the course

This four-part course will guide you through the basics of good practise in coaching and mentoring and lead to a qualification with The Institute of Leadership and Management.

The programme consists of 4 x half day sessions plus a tutorial session, delivered online. It is practical and interactive, ensuring you understand the theory and have the opportunity to apply your skills.

On successful completion of 6 further hours of coaching or mentoring you will receive an approved certificate awarded by The Institute of Leadership and Management

Session 1. Jan 19th: 10.30 – 13.00

Session 2. Jan 26th: 10.30 – 13.00

Session 3. Feb 2nd: 10.30 – 13.00

Session 4. Feb 9th: 10.30 – 13.00

Tutorial: Feb 16th 10.30 – 12.30

Assignment deadline – TBC

Who should apply:

• Media employees who have a mentoring role or who lead small or large teams (of staff and/or freelancers) within their organisation

• Media workers who are expected to nurture and train new staff or manage freelances

• Team leaders who are guiding their teams through change (e.g. adapting to working with reduced staffing due to cuts, leading teams across merged departments, working in an environment where cuts are going to take place etc.)

• Media employees who’d like to progress up the organisational ladder or who would like to pursue such training as part of their CPD

• Employees or freelances who have received some training in leadership and management but not in mentoring and coaching

• Freelances looking to enter or re-enter employment and who wish to expand their skills base

• Freelances who want to mentor and nurture other freelances, passing on their experience (this can include younger, social media or technology-savvy media workers who can help and nurture older workers along the learning curve).

• NUJ branch members who can mentor new, often younger members who sometimes come to meetings asking for help and support.

The cost of a place on the programme is highly subsidised:

NUJ members living and/or working in Wales: £50

Other union members living and/or working in Wales: £95

Non-members: £195

NUJ members not living in Wales: £250

Non-members not living in Wales: £300

(Usual costs for The Institute of Leadership and Management endorsed course start at £475 per person)

The programme will be highly participative and will allow each delegate to practice the skills needed to be an effective mentor and coach.

• Welcome and introductions

• Purpose of the programme

• Differences between coaching and mentoring

• Qualities and skills needed for each

• Practice the core skills

• Model on Push/Pull

• Exercise on this model set for ‘homework’

• Roles and responsibilities

• Managing expectations

• Re-cap and review of skills

• Introduction to GROW model

• Contracting process

• Practical activities using GROW

• Stages in the coaching/mentoring process

• Action planning and guidance on assignment


To consider the differences between mentoring and coaching.

To understand the role of the mentor/coach and consider the skills and qualities needed to carry out the role effectively.

To consider the relationship between the mentor and mentee, coach and coachee.

To consider the line manager’s role.

To identify the different styles of mentoring/coaching that may be adopted.

To carry out mentoring/coaching practice and review progress.

Other information:

If you have any questions about the programme please contact Rachel Howells, the NUJ Training Wales Project Manager: [email protected] to arrange a time to talk.

We have a cancellation policy of two weeks for this programme because of the costs associated with running it. If you cancel in this period we will be unable to refund any course fees.

If you are a member of the NUJ and have been made redundant in the last six months or are facing redundancy you are entitled to two days of training free of charge. Please contact us with your NUJ membership number and your redundancy notice.

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